1. Use of Site
You may use the Service, the Site, and the information and writings (singly or collectively, the "Content") solely for your non-commercial, personal purposes and/or to learn about/purchase our résumé writing and related services. You may use documents/résumés/related materials purchased from the Service to seek employment. Neither our company nor its principals are responsible for any result of your use of this Service and/or any résumés we create on your behalf beyond the terms specified herein.
The Site and the Content are protected by U.S. and/or foreign copyright laws, and belong to our company or its partners, affiliates, contributors or third parties. The copyrights in the Content are owned by guaranteedresumes.net or other copyright owners who have authorized their use on the Site. You may download and reprint Content for non-commercial, non-public, personal use only (If you are browsing this Site as an employee or member of any business or organization, you may download and reprint Content only for educational or other non-commercial purposes within your business or organization, except as otherwise permitted by guaranteedresumes.net).
3. Downloading Files
guaranteedresumes.net and its principals cannot and does not guarantee or warrant that files available for downloading through the Site or via the Service will be free of infection by software viruses or other harmful computer code, files or programs (although we will make every reasonable effort to do avoid such difficulties and have not, as of this writing, experienced any relevant problems in our history).
4. Limitation of Liability
5. Interview Guaranteed
IF YOU HAVE NOT RECEIVED INTERVIEW INVITATIONS AND ARE WITHIN 75 DAYS OF RECEIVING A RÉSUMÉ PURCHASED VIA THIS SITE, WE WILL ARRANGE TO PROVIDE YOU A SECOND RÉSUMÉ, FREE OF CHARGE PROVIDED THE FOLLOWING CONDITIONS ARE MET. REQUESTS FOR SECOND RÉSUMÉS MUST BE MADE NO SOONER THAN 60 CALENDAR DAYS FROM RECEIPT OF OUR WORK AND NO LATER THAN 75 DAYS FROM RECEIPT OF OUR WORK. RECEIPT OF OUR WORK IS DEFINED AS BY THE TIME AND DATE STAMP ON THE EMAIL FROM US THAT CONTAINS YOUR DOCUMENTS. YOU ARE RESPONSIBLE FOR SENDING YOUR NEW DOCUMENTS CREATED BY GUARANTEED RÉSUMÉS OUT TO PROSPECTIVE EMPLOYERS WITHIN FIFTEEN DAYS OF RECEIPT. IN ORDER TO RECEIVE A SECOND RÉSUMÉ UNDER THESE TERMS, THE FOLLOWING CONDITIONS MUST BE MET: A) YOU, THE PURCHASER MUST PROVIDE REASONABLE PROOF THAT YOU SUBMITTED YOUR RÉSUMÉ TO AT LEAST 30 PROSPECTIVE EMPLOYERS FOR SPECIFIC JOBS/POSITIONS WITHIN THE SCOPE OF THE RÉSUMÉ THAT WE PROVIDED FOR YOU (IN THE FORM OF CERTIFIED MAIL OR EMAIL RECEIPTS OR SCANNED COPIES OF FAX TRANSMISSIONS - NOTE: BULK SERVICES SUCH AS JOBSBYFAX.COM ARE REGARDED AS "ONE" SEND FOR THE PURPOSE OF THIS COUNT REGARDLESS OF HOW THE BULK SERVICE CHOOSES TO DISTRIBUTE YOUR RÉSUMÉ), B) YOUR RÉSUMÉ PURCHASE MUST HAVE BEEN MADE THROUGH GUARANTEEDRESUMES.NET, C) YOU MUST BE SENDING YOUR RÉSUMÉ OUT TO POSITIONS THAT YOU ASKED US TO GEAR THE RÉSUMÉ TOWARDS (FOR EXAMPLE, A MARKETING RÉSUMÉ MUST BE SENT TO RELEVANT MARKETING OPENINGS; A FINANCIAL ANALYST RÉSUMÉ MUST BE SENT TO RELEVENT FINANCIAL ANALYST OPENINGS.
6. Refund Policy
Immediately after an order is placed, a professional writer is assigned to the account. The writer will then analyze the content on the online form and begin drafting the customized documents. For this reason, we are unable to offer refunds for requests made 2 or more hours after an order is placed. However, customers requesting a refund within 2 hours of placing an order will receive a full refund. If HOWEVEVR A REFUND IS ISSUED PRIOR TO THE END OF OUR INITIAL 60 DAY GUARANTEE PERIOD, YOU WILL NOT BE ELIGIBLE FOR A SECOND RÉSUMÉ UNDER THIS INTERVIEW GUARANTEE OFFER. *ONLY ONE SECOND RÉSUMÉ WILL BE GIVEN TO EACH CLIENT PER 36-MONTH PERIOD. (YOU MAY NOT PURCHASE MULTIPLE RÉSUMÉS ON A PERIODIC BASIS AND, SUBSEQUENTLY, REQUEST ONGOING SECOND RÉSUMÉS).
7. Edit and Revisions Policy
All writing and editing services are non-refundable once services are retained. The intake and evaluation of your current résumé and job targets may be determined either via written questionnaire or online form. After you have received your revised documents, if you wish to request further revisions, you may contact us by email within seven calendar days of the sent date stamped on the email that contains your documents. You are entitled to two round of revisions within this seven calendar day period. This means that if you return your documents to your writer with requested revisions on the day after you receive them, you then have six more days left in your editing period. Additional charges will apply if editing services are requested after the seven calendar day editing time frame provided for above. We are not responsible for providing service in the circumstance of a customer’s failure to upload a résumé or to provide a completed questionnaire or in the case of customer providing an incorrect email address. Because our services are rendered in a digital format, and cannot be physically returned, our fees are non-refundable. Normal turnaround time is 72 hours from the date of receipt but may be longer in certain circumstances which may include the size of each individual project. If you place your order on Sunday, it will be treated as a Monday order. We do not guarantee a specific time for completion. Prices may vary and are subject to change depending on the scope of each individual project. Work conducted on your résumé, cover letter, or other written material may be performed by one or more writers employed or sub-contracted by guaranteedresumes.net and any such writer may be subject to change at any time.
guaranteedresumes.net provides users with résumé writing and related career services. We do not collect personal data from site visitors without formally requesting such information on secure forms. Maintaining the privacy of our visitors represents a company priority and as such, no technologies [i.e. "cookies"] are in place to capture information about those who utilize our free search engine service.
We utilize only secure, encrypted order forms (HTTPS/SSL/Secure Socket Layer). These forms do require customers to provide contact information (i.e. name and email address) as well as financial information (i.e. credit card numbers). All such information is used only to make contact with our clients when it is absolutely necessary to do so with reference to their order. We do not sell or trade customer data information to/with any other companies. We do reserve the right to post any résumé we write for you on our site as a model so long as we remove your personal contact information.
You understand and agree that you are personally responsible for your behavior on the Site. You agree to indemnify, defend and hold harmless guaranteedresumes.net, its parent companies, subsidiaries, affiliated companies, JV partners, business partners, licensors, employees, agents, and any third-party information providers to the Service from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys' fees, resulting from or arising out of your use, misuse, or inability to use the Site, the Service, or the Content, or any violation by you of this Agreement.
10. User Conduct
You agree to use the Site only for lawful purposes. You agree not to take any action that might compromise the security of the Site, render the Site inaccessible to others or otherwise cause damage to the Site or the Content. You agree not to add to, subtract from, or otherwise modify the Content, or to attempt to access any Content that is not intended for you. You agree not to use the Site in any manner that might interfere with the rights of third parties.
11. Communication Policy
In order to ensure a pleasant, professional-caliber environment while utilizing our services, we strictly prohibit use of hateful, profane, or vulgar language within any communication and/or documentation. This includes, but is not limited to, messaging (whether with writers or support), text within documents, live chat and phone consultations.
Abiding by our communication policy helps ensure that our services can be optimally collaborative and effective for both the Site's writers, support staff and clients. Violations of this policy are subject to immediate discontinuation of service without refund.
12. General Provisions
a. Correction of Errors and Inaccuracies. The Content may contain typographical errors or other errors or inaccuracies and may not be complete or current. guaranteedresumes.net therefore reserves the right to correct any errors, inaccuracies or omissions and to change or update the Content at any time without prior notice. guaranteedresumes.net does not, however, guarantee that any errors, inaccuracies or omissions will be corrected.
We strive to provide an optimum and secure shopping experience for all!